Privacy Policy
This policy explains what personal information Webframe Studio collects through this website and by phone, and how it is used. It applies to enquiries, bookings and general contact.
Data controller
Webframe Studio is the data controller for the personal information collected through this website and by phone. Any question about how your data is handled can be sent to us using the contact details on the site.
Legal framework
We process personal data under UK GDPR and the Data Protection Act 2018 and other rules applicable in United Kingdom. If this policy and the law ever disagree, the law wins.
Data collected
When you use the request form or call us, we collect the information you provide, typically your name, phone number, email address and any comment or detail about the course or session you're asking about. We don't collect payment card details, since payment is made by bank transfer or in cash.
Purposes and legal basis
We use this information to respond to your enquiry, arrange bookings, deliver courses and sessions, and send invoices where relevant. This is based on our need to take steps towards a contract with you and, for general enquiries, our legitimate interest in answering questions properly.
Storage period
We keep enquiry and booking details for as long as needed to deliver the course or session and to meet basic accounting and legal requirements, after which they are deleted or anonymised within a reasonable period.
Sharing with staff and subcontractors
Information may be shared with trainers, assistants or subcontractors involved in delivering a course, session or corporate training, and with our accountant for invoicing purposes. We don't sell or pass on personal information to third parties for marketing.
Your rights
You can ask to see, correct or delete the personal information we hold about you at any time by contacting us directly. Site analytics cookies can be managed through the consent banner or your browser settings, as described in the cookie policy.
Questions about this policy
Write to [email protected] or call +44 121 789 8897 during Mon-Fri 08:15-16:00, break 12:15-12:45. We answer every request within one business day.
- Merchant
- Webframe Studio Studio Ltd.
- Registered address
- 112 Bradford Street, Digbeth, B12 0NS, Birmingham, United Kingdom
- [email protected]
- Phone
- +44 121 789 8897
- Working hours
- Mon-Fri 08:15-16:00, break 12:15-12:45
- Registration
- Company No. 06073696